bdb89's Privacy Policy
Your personal information matters to us — find out in detail how bdb89 collects, uses, and protects your data.
This Privacy Policy ("Policy") applies to all users of the bdb89 platform. By using our website, you are considered to have accepted the terms described in this Policy. bdb89 is committed to providing a reliable and secure gaming environment for players in Bangladesh. Data protection is an integral part of that commitment.
What Information We Collect
bdb89 collects only the information necessary to provide services, ensure security, and meet legal obligations.
Identity Information
- Full name
- Date of birth (for age verification — minimum 21 years)
- Mobile number
- Email address
- National ID or passport number (for verification when required)
Financial Information
- Mobile banking account number (bKash, Nagad, Rocket)
- Transaction history
- Deposit and withdrawal details
We do not store complete card or bank account details.
Usage Information
- Login date and time (BST, UTC+6)
- IP address and device information
- Browser type and operating system
- Game history and betting activity
- Session duration
Communication Information
- Records of conversations with customer support
- Live chat messages
- Information sent via email
- Details of complaints and requests
How We Collect Information
bdb89 may collect your information in the following ways:
- Directly provided: Information you voluntarily submit during account registration, deposit or withdrawal processes, or when contacting customer support.
- Automatic collection: When you use our website, certain information is collected automatically through cookies, log files, and similar technologies.
- From third parties: Information may be collected from approved partners for identity verification or payment processing purposes.
| Collection Method | Type of Information | Purpose |
|---|---|---|
| Registration form | Name, mobile number, email | Account creation and communication |
| Payment gateway | Mobile banking number (bKash, Nagad, Rocket) | Transaction processing |
| Cookies and tracking | IP, browser, session | Security and improving user experience |
| Customer support | Chat and email messages | Issue resolution and service improvement |
Purpose of Using Information
bdb89 uses your information only for legitimate and specific purposes. The main purposes are described below:
Account Management
Your information is used to create, verify, and manage your account and to provide our services.
Transaction Processing
Financial information is used to process deposit and withdrawal transactions via bKash, Nagad, and Rocket.
Security and Fraud Prevention
Information is analysed to detect and prevent unauthorised access, fraud, and other unlawful activities.
Improving Customer Support
Communication information is used to resolve your issues quickly and to improve service quality.
Platform Improvement
User experience is analysed to further improve our platform and game services.
Legal Compliance
Information is retained to comply with applicable laws and regulations and to respond to lawful requests from authorities.
Cookies and Tracking Technology
The bdb89 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
Essential Cookies
These cookies are essential for the core functionality of the website. They are used to maintain login sessions, security tokens, and language preferences. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences and settings and to provide a personalised experience.
Analytics Cookies
These cookies collect information to help us understand which pages are used most and where users encounter difficulties. This information is used in anonymised form.
Cookie Control
You can disable most cookies by changing your browser settings. However, this may limit some features of the website.
Sharing Information with Third Parties
bdb89 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, limited information sharing may occur in specific circumstances, as described below.
Service Providers
Information may be shared with trusted partners to provide necessary services such as payment processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure management. These partners are contractually bound to uphold our privacy standards.
Legal Authorities
We are legally obligated to provide necessary information in response to a valid order or request from a court, government agency, or law enforcement authority.
Business Restructuring
If bdb89 undergoes a merger, acquisition, or restructuring, user information may be transferred. You will be notified in advance in such a case.
Data Security Measures
bdb89 has implemented industry-standard technical and organisational measures to protect your information.
SSL Encryption
All data transmitted on our website is protected by SSL (Secure Sockets Layer) encryption.
Access Control
Only authorised staff can access your information for specific required purposes. All access is logged.
Secure Storage
Data is stored in encrypted databases and regular security assessments are carried out.
Data Retention Period
bdb89 retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Active account data: Full information is retained for as long as the account remains active.
- Transaction records: Transaction information is retained for a specified period to meet legal obligations.
- After account closure: Even after an account is closed, some information may be retained for a defined period for fraud prevention and legal compliance.
- Analytics data: Anonymised analytics data may be retained for an extended period, but it contains no personally identifiable elements.
Your Rights
As a registered member of bdb89, you have several rights over your own information.
Right to Access Information
You may request a copy of the information we hold about you. Contact customer support and we will provide it within a reasonable time.
Right to Correct Information
If any information stored in your account is incorrect or incomplete, you may request that it be corrected.
Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, information retained to meet legal obligations may not be possible to delete.
Right to Object to Processing
You may object to and opt out of the use of your information for marketing purposes at any time.
To exercise these rights, contact the bdb89 customer support team. We will process your request within a reasonable time. Please note that requests will be acted upon after identity verification.
Privacy Protection for Minors
bdb89 is a responsible platform that provides services only to individuals aged 21 or older. We do not knowingly collect or store information from anyone under the age of 21.
If we become aware that we have inadvertently collected information from a minor, we will immediately close that account and delete the related information. If you believe a minor has created an account on our platform, please notify our customer support.
Changes to This Policy
bdb89 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you via a notice on the website or to your registered email address.
Continued use of our services after an update will be considered acceptance of the revised policy. We therefore recommend visiting this page regularly. The date of the latest update will be noted at the top of the policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our customer support team.
Live Chat
Available 24/7
Response Time
Support is available at any time of the day
You can go directly to the bdb89 Login page, log in to your account, and send your information-related request. For more details, visit our FAQ page or our About Us page.